Privacy Policy

Effective Date: April 27, 2026

Bruce Nelson Plumbing & Heating ("Company," "we," "our," or "us") is committed to protecting your privacy.

1. Information We Collect

Name, phone, email, service address, and service request details. Also IP, browser, and usage data.

2. How We Use Your Information

Appointments, communication, reminders, support, improvements, and marketing (if opted in).

3. SMS/Text Messaging

You consent to receive SMS including reminders, updates, and promotions. Message frequency may vary. Message and data rates may apply.

4. Opt-Out

Reply STOP to unsubscribe or HELP for assistance.

5. Data Protection

We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

6. Usage Transparency

Used only for service delivery and communication.

7. Cookies

Used for performance and UX.

8. Security

We protect your data with safeguards.

9. Your Rights

Access, update, or delete your data.

10. Contact Information

11. Updates

We may update this policy periodically.